State-wide Lockdown.
A state-wide stage 4 lockdown is in place from 12th – 17th February. In line with DHHS regulations, we will be contacting patients with an appointment in this timeframe to reschedule to a Telehealth consult. Telehealth consults are simple and only require a phone, tablet or computer. Find out more about Telehealth here.
We are closely monitoring the spread of novel coronavirus. The health of everyone in our community, and our wider community, is our biggest priority. We are taking proactive steps to keep our patients, visitors and staff safe.
Metro Pain Group conducts surgery operations at Monash House Private Hospital, which is also conveniently located in Monash House. To see how your surgery may be affected, you can find more information on their website here.
Frequently Asked Questions:
Is Metro Pain Group still open?
Metro Pain Group is remaining open. Telehealth consults are our preferred way to see patients. If you have an appointment scheduled for 12-17th February, our staff will contact you to reschedule to a Telehealth.
Will my booking be cancelled?
Our staff will be in contact with you to reschedule your appointment to an online Telehealth consultation. All telehealth appointments will be going ahead as normal. For more information on Telehealth, click here.
Can I cancel or reschedule?
You can contact our team on 03 9595 6111 to reschedule or cancel your appointment. Please note that we offer an online video-conference style of consult known as telehealth. You can change your booking to a telehealth consult at no extra cost. To learn more click here or contact our team on 03 9595 6111.
Book with Telehealth, our preferred way of contact. See, hear and speak with your doctor about your pain concerns from the comfort of your home!