Metro Pain Group understands that the rapidly evolving and widespread effects of COVID-19 may result in high levels of concern. We want to reassure our patients that we are still open and seeing patients either at the clinic or via telehealth. Please note that our clinic hours have been reduced to Monday – Thursday, 9:00am – 5:00pm. This will not affect telehealth consults.
We are closely monitoring the spread of novel coronavirus. The health of everyone in our community, and our wider community, is our biggest priority. We are taking proactive steps to keep our patients, visitors and staff safe.
As the situation changes, we will continue to assess these procedures and update them as needed to protect our patients’ health.
Frequently Asked Questions:
Metro Pain Group is remaining open for both face-to-face consults and online telehealth consults. Please note that clinic hours have been reduced to Monday – Thursday, 9:00am – 5:00pm. This does not affect telehealth consults.
We have implemented a number of measures to improve the safety of our clinic for patients, visitors and staff. These include:
If you are still concerned about attending the clinic physically, or believe you may have the virus, you can still receive the same high quality level of health care through our online telehealth consultations. To learn more click here.
No, all procedures and appointments will be going forward as planned. If you believe you may have the coronavirus, we may ask you to switch to an online telehealth consultation or to reschedule.
You can contact our team on 03 9595 6111 to reschedule or cancel your appointment. Please note that we offer an online video-conference style of consult known as telehealth. You can change your booking to a telehealth consult at no extra cost. To learn more click here or contact our team on 03 9595 6111.
In response to Novel Coronavirus outbreak, Metro Pain Group has taken the following measures:
If you have any questions, please do not hesitate to contact us on 03 9595 6111 or email email@example.com