It’s important to be well informed of your financial obligations before undergoing procedures. Use our Check Your Funds table to guide you.
Please read the following information applicable to your level of cover.
Depending on your company and level of cover with your health fund, an out-of-pocket balance may occur for your planned procedure.
Private health insurance policies have 4 tiers: Bronze, Silver, Gold and Basic. With regards to pain management procedures, it is important to note the 2 key categories and where your procedure fits.
All estimated out-of-pocket expenses are payable before or upon admission.
You will be contacted by the various providers confirming rebates or out-of-pocket expenses: Talk to our Doctor support team (Medical Assistants)
Un-insured or self-funded patients are required to cover the following fees associated with the procedure at Monash House Private Hospital (MHPH) which includes the proceduralist, anaesthetist and imaging involved. Payment MUST be received prior to or on the day of Admission.
You will be emailed ESTIMATES by MHPH for the above providers. Please confirm via email or call your doctors’ rooms as soon as possible.
Total payment (aside from any ancillary charges) must be made on admission unless approval for admission has been confirmed by your insurance company.
Department of Veterans’ Affairs (DVA) patients will have their account directly sent to the DVA for payment.
Gold card holders are covered for all care. White card holders are covered subject to approval by DVA.
Workers’ Compensation and TAC patients need to ensure their admission has been approved by the appropriate insurance company prior to admission, and a copy of the approval has been provided to Metro Pain Group and Monash House Private Hospital.
For your convenience, payment of excess/co-payments may be made by cash, EFTPOS, Bank cheques, MasterCard or Visa directly to Monash House Private Hospital (MHPH) at the time of admission. If you have any further questions, please call MHPH on 03 8394 0700.
Any excess OR out-of-pocket costs will be required to be paid on admission.
Total payment (aside from any ancillary charges) must be made on admission unless approval for admission has been confirmed by your insurance or third party company.